With the launch of our new website in the fall of 2014, we added a new option for help in the form of our SBGrid forums: the SBGrid Consortium Wiki and Discussion Forum. The Wiki includes information on navigating the SBGrid environment, ways to access the software installation, hardware recommendations, and frequently asked questions, while the Discussion Forum is intended for members discuss any issues relevant to structural biology. Members are free to join the forums, comment on existing posts, ask questions of the community or seek help directly from the SBGrid team.