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hms3-blacklow-brown-kruse-rapoport.md
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1 | 1 | <!-- --- title: HMS: Blacklow, Kruse, & Rapoport Labs --> |
2 | 2 | |
3 | 3 | # Overview |
4 | -SBGrid provides comprehensive system administration support for all Linux & Mac computers at the Blacklow Lab at HMS, and |
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5 | -for all Linux systems used by the Kruse and Rapoport Labs. |
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4 | +SBGrid provides comprehensive system administration support for all |
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5 | +Linux & Mac computers at the Blacklow Lab at HMS, and for all Linux |
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6 | +systems used by the Kruse and Rapoport Labs. |
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6 | 7 | |
7 | -The Kruse & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) |
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8 | +The Kruse & Rapoport Labs should contact |
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9 | +[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) |
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8 | 10 | for assistance with Mac and Windows systems. |
9 | 11 | |
10 | -New SBGrid-supported computers need to be registered to access the network. |
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12 | +New SBGrid-supported computers need to be registered to access the |
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13 | +network. |
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11 | 14 | |
12 | -All SBGrid-supported systems are located on an integrated, private network segment. To reach this network for access to |
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13 | -local resources from an external location, please ssh to **crystal.harvard.edu**. |
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15 | +All SBGrid-supported systems are located on an integrated, private |
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16 | +network segment. To reach this network for access to local resources |
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17 | +from an external location, please ssh to **crystal.harvard.edu**. |
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14 | 18 | |
15 | 19 | [[_TOC_]] |
16 | 20 | |
17 | 21 | # Get Help |
18 | -For general questions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org). |
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22 | +For general questions, email SBGrid at |
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23 | +[help@sbgrid.org](mailto:help@sbgrid.org) and include your name and |
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24 | +the name of your lab. Email questions about your software installation |
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25 | +to [bugs@sbgrid.org](mailto:bugs@sbgrid.org). |
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19 | 26 | |
20 | -New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup. |
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27 | +New lab members should contact |
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28 | +[help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial |
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29 | +setup. |
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21 | 30 | |
22 | -The Kruse and Rapoport labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) |
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31 | +The Kruse and Rapoport labs should contact |
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32 | +[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) |
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23 | 33 | for assistance with Mac & Windows systems. |
24 | 34 | |
25 | 35 | |
26 | 36 | # Email Access |
27 | -Most Blacklow, Hogle, and Rapoport lab members use email provided by HMS, Harvard University, or other institutions. |
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28 | -Lab members may choose to have a Crystal Google account with access to email and other Google services. If you wish to have |
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29 | -an account, email [help@sbgrid.org](mailto:help@sbgrid.org) and cc your PI in the request. |
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30 | - |
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37 | +Most Blacklow, Brown, Hogle, & Rapoport lab members use email provided by |
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38 | +HMS, Harvard University, or other institutions. Lab members may |
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39 | +choose to have a Crystal Google account with access to email and other |
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40 | +Google services. If you wish to have an account, email |
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41 | +[help@sbgrid.org](mailto:help@sbgrid.org) and CC your PI in the |
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42 | +request. |
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31 | 43 | |
32 | 44 | # Email Lists |
33 | 45 | |
... | ... | @@ -56,7 +68,7 @@ Contact Professor Blacklow or his assistant Jill Dolan if you are not currently |
56 | 68 | ### Brown Lab |
57 | 69 | The Brown lab at HMS has a private Google group for internal communications and communications from the SBGrid. |
58 | 70 | |
59 | -To view the Browb lab Google group go to: |
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71 | +To view the Brown lab Google group go to: |
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60 | 72 | |
61 | 73 | * <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/brown-lab> |
62 | 74 | |
... | ... | @@ -64,7 +76,8 @@ To post to the Brown lab Google group, send your email to: |
64 | 76 | |
65 | 77 | * <brown-lab@crystal.harvard.edu> |
66 | 78 | |
67 | -Contact Professor Kruse if you are not currently a member of this list and wish to be added. |
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79 | +Contact Professor Brown if you are not currently a member of this list and wish to be added. |
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80 | + |
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68 | 81 | ### Kruse Lab |
69 | 82 | The Kruse lab at HMS has a private Google group for internal communications and communications from the SBGrid. |
70 | 83 | |
... | ... | @@ -103,37 +116,47 @@ Most Linux computers use network accounts, which means that your home directory |
103 | 116 | Linux systems have network home directories and can access the SBGrid programs tree via /programs. See this link for [[information|faq-using-sbgrid-programs]] on how to access the software. |
104 | 117 | |
105 | 118 | ### Mac |
106 | -We support Mac systems for the only for the Blacklow & Brown Labs. The Kruse and Rapoport Labs should contact |
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119 | +We provide support for Mac systems for the Blacklow Lab. The Brown, Kruse & Rapoport Labs should contact |
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107 | 120 | [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance. |
108 | -To access the SBGrid programs tree from your Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance. |
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109 | 121 | |
110 | -Mac computers rely on either network accounts or local accounts. We will soon transition all Mac computers to local |
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111 | -accounts because many people have encountered problems with network accounts on Macs. |
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122 | +All Labs can get access to the SBGrid Software for their Mac using our Mac Installer. You need to request an account, more information is available at: |
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112 | 123 | |
113 | -For Macs with local accounts, users will have administrative access with permission to install and update software. |
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114 | -The SBGrid Installer will be used to access the SBGid software tree and will allow users to install and update the software |
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115 | -independently. These computers are backed up via Crashplan, which is hosted by HMS. If your Mac is not backed up, or you |
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116 | -receive warning messages about Crashplan backup failures, please contact us immediately to ensure that no data is lost. |
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124 | +* <https://sbgrid.org/wiki/client_install> |
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117 | 125 | |
118 | -If Crashplan is not currently installed on your Mac, please contact SBGrid to determine if Crashplan should be installed. |
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126 | +You should install HMS Crashplan on any Mac or Windows workstations or Laptops that you. Please see the page below for more information: |
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119 | 127 | |
128 | +* <https://sbgrid.org/corewiki/faq-crashplan-backups> |
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120 | 129 | |
121 | -### Blacklow Instruments Computers |
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122 | -Brandon Zimmerman and Tom Seegar support the Windows instruments systems. SBGrid is available to assist, but if you encounter |
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123 | -problems on the weekend and SBGrid staff are unavailable, please contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help). |
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130 | +If your Computer is not backed up, or you receive warning messages |
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131 | +about Crashplan backup failures, please contact us immediately to |
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132 | +ensure that no data is lost. |
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133 | + |
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134 | +If Crashplan is not currently installed on your Mac, please contact |
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135 | +SBGrid to determine if Crashplan should be installed. |
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124 | 136 | |
125 | -HMS Crashplan should be used to backup all systems on the network. If you are setting up a new instrument, please let us |
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126 | -know in advance so we can assist with setup and enable backups. Systems that are not on the network should have their hard drive |
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127 | -cloned in the event of a hard drive failure. |
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137 | +### Blacklow Instruments Computers |
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138 | +Tom Seegar supports the Windows instruments systems. SBGrid is |
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139 | +available to assist, but if you encounter problems on the weekend and |
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140 | +SBGrid staff are unavailable, please contact |
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141 | +[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help). |
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128 | 142 | |
129 | -Instrument systems should not be used for browsing the Web. If you encounter any problems with these machines, please contact SBGrid as soon as possible. |
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143 | +HMS Crashplan should be used to backup all systems on the network. If |
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144 | +you are setting up a new instrument, please let us know in advance so |
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145 | +we can assist with setup and enable backups. Systems that are not on |
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146 | +the network should have their hard drive cloned in the event of a hard |
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147 | +drive failure. |
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130 | 148 | |
149 | +Instrument systems should not be used for browsing the Web. If you |
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150 | +encounter any problems with these machines, please contact SBGrid as |
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151 | +soon as possible. |
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131 | 152 | |
132 | 153 | ### EM Facility |
133 | 154 | To access the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people). |
134 | 155 | |
135 | -If you need a data directory created on the EM systems, please email SBGrid and cc Zongi Li. Please remember that data |
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136 | -directories on the EM systems are not backed up. It is essential that you store your data elsewhere. |
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156 | +If you need a data directory created on the EM systems, please email |
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157 | +SBGrid and CC Zongi Li. Please remember that data directories on the |
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158 | +EM systems are not backed up. It is essential that you store your data |
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159 | +elsewhere. |
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137 | 160 | |
138 | 161 | ## Custom Software |
139 | 162 |