hms3-blacklow-brown-kruse-rapoport.md
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<!-- --- title: HMS: Blacklow, Kruse, & Rapoport Labs -->
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# Overview
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-SBGrid provides comprehensive system administration support for all Linux & Mac computers at the Blacklow Lab at HMS, and
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-for all Linux systems used by the Kruse and Rapoport Labs.
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+SBGrid provides comprehensive system administration support for all
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+Linux & Mac computers at the Blacklow Lab at HMS, and for all Linux
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+systems used by the Kruse and Rapoport Labs.
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-The Kruse & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help)
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+The Kruse & Rapoport Labs should contact
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+[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help)
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for assistance with Mac and Windows systems.
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-New SBGrid-supported computers need to be registered to access the network.
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+New SBGrid-supported computers need to be registered to access the
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+network.
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-All SBGrid-supported systems are located on an integrated, private network segment. To reach this network for access to
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-local resources from an external location, please ssh to **crystal.harvard.edu**.
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+All SBGrid-supported systems are located on an integrated, private
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+network segment. To reach this network for access to local resources
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+from an external location, please ssh to **crystal.harvard.edu**.
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[[_TOC_]]
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# Get Help
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-For general questions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+For general questions, email SBGrid at
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+[help@sbgrid.org](mailto:help@sbgrid.org) and include your name and
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+the name of your lab. Email questions about your software installation
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+to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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-New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
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+New lab members should contact
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+[help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial
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+setup.
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-The Kruse and Rapoport labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help)
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+The Kruse and Rapoport labs should contact
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+[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help)
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for assistance with Mac & Windows systems.
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# Email Access
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-Most Blacklow, Hogle, and Rapoport lab members use email provided by HMS, Harvard University, or other institutions.
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-Lab members may choose to have a Crystal Google account with access to email and other Google services. If you wish to have
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-an account, email [help@sbgrid.org](mailto:help@sbgrid.org) and cc your PI in the request.
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-
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+Most Blacklow, Brown, Hogle, & Rapoport lab members use email provided by
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+HMS, Harvard University, or other institutions. Lab members may
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+choose to have a Crystal Google account with access to email and other
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+Google services. If you wish to have an account, email
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+[help@sbgrid.org](mailto:help@sbgrid.org) and CC your PI in the
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+request.
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# Email Lists
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### Brown Lab
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The Brown lab at HMS has a private Google group for internal communications and communications from the SBGrid.
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-To view the Browb lab Google group go to:
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+To view the Brown lab Google group go to:
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* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/brown-lab>
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* <brown-lab@crystal.harvard.edu>
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-Contact Professor Kruse if you are not currently a member of this list and wish to be added.
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+Contact Professor Brown if you are not currently a member of this list and wish to be added.
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+
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### Kruse Lab
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The Kruse lab at HMS has a private Google group for internal communications and communications from the SBGrid.
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Linux systems have network home directories and can access the SBGrid programs tree via /programs. See this link for [[information|faq-using-sbgrid-programs]] on how to access the software.
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### Mac
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-We support Mac systems for the only for the Blacklow & Brown Labs. The Kruse and Rapoport Labs should contact
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+We provide support for Mac systems for the Blacklow Lab. The Brown, Kruse & Rapoport Labs should contact
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[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance.
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-To access the SBGrid programs tree from your Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.
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-Mac computers rely on either network accounts or local accounts. We will soon transition all Mac computers to local
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-accounts because many people have encountered problems with network accounts on Macs.
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+All Labs can get access to the SBGrid Software for their Mac using our Mac Installer. You need to request an account, more information is available at:
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-For Macs with local accounts, users will have administrative access with permission to install and update software.
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-The SBGrid Installer will be used to access the SBGid software tree and will allow users to install and update the software
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-independently. These computers are backed up via Crashplan, which is hosted by HMS. If your Mac is not backed up, or you
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-receive warning messages about Crashplan backup failures, please contact us immediately to ensure that no data is lost.
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+* <https://sbgrid.org/wiki/client_install>
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-If Crashplan is not currently installed on your Mac, please contact SBGrid to determine if Crashplan should be installed.
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+You should install HMS Crashplan on any Mac or Windows workstations or Laptops that you. Please see the page below for more information:
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+* <https://sbgrid.org/corewiki/faq-crashplan-backups>
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-### Blacklow Instruments Computers
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-Brandon Zimmerman and Tom Seegar support the Windows instruments systems. SBGrid is available to assist, but if you encounter
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-problems on the weekend and SBGrid staff are unavailable, please contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help).
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+If your Computer is not backed up, or you receive warning messages
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+about Crashplan backup failures, please contact us immediately to
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+ensure that no data is lost.
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+
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+If Crashplan is not currently installed on your Mac, please contact
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+SBGrid to determine if Crashplan should be installed.
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-HMS Crashplan should be used to backup all systems on the network. If you are setting up a new instrument, please let us
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-know in advance so we can assist with setup and enable backups. Systems that are not on the network should have their hard drive
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-cloned in the event of a hard drive failure.
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+### Blacklow Instruments Computers
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+Tom Seegar supports the Windows instruments systems. SBGrid is
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+available to assist, but if you encounter problems on the weekend and
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+SBGrid staff are unavailable, please contact
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+[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help).
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-Instrument systems should not be used for browsing the Web. If you encounter any problems with these machines, please contact SBGrid as soon as possible.
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+HMS Crashplan should be used to backup all systems on the network. If
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+you are setting up a new instrument, please let us know in advance so
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+we can assist with setup and enable backups. Systems that are not on
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+the network should have their hard drive cloned in the event of a hard
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+drive failure.
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+Instrument systems should not be used for browsing the Web. If you
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+encounter any problems with these machines, please contact SBGrid as
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+soon as possible.
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### EM Facility
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To access the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people).
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-If you need a data directory created on the EM systems, please email SBGrid and cc Zongi Li. Please remember that data
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-directories on the EM systems are not backed up. It is essential that you store your data elsewhere.
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+If you need a data directory created on the EM systems, please email
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+SBGrid and CC Zongi Li. Please remember that data directories on the
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+EM systems are not backed up. It is essential that you store your data
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+elsewhere.
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## Custom Software
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