faq-connecting-to-cmcd-vpn.md
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@@ -7,9 +7,9 @@ not for Consortium members.
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If we detect that you haven’t used your VPN access in 3 months, we’ll
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disable your VPN access.
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-These instructions are for members using Apple Computers.
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+## Members using macOS
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-## Installation Steps
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+### Installation Steps
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1. Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org?Subject=VPN_Access).
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1. Download and extract the file we email to you, you will need it later.
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1. Download [Tunnelblick](https://www.tunnelblick.net/).
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@@ -22,7 +22,7 @@ These instructions are for members using Apple Computers.
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1. A Window will appear, click "Only Me"
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[[images/vpn_only_me.png]]
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-## Start the VPN
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+### Start the VPN
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1. Start Tunnelblick if it's not already running
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1. Click on the Tunnelblick icon
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1. Then click on "Connect sbgrid.org"
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@@ -32,14 +32,20 @@ These instructions are for members using Apple Computers.
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1. If you receive a warning stating that your computer's apparent public IP hasn't changed - this is normal.
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Just check "Do not check for IP address changes" box and click OK.
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-## Stop the VPN
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+### Stop the VPN
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1. Click on the Tunnelblick icon
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2. Then click on "Disconnect sbgrid.org"
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[[images/vpn_disconnect.png]]
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-## Windows Users
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-OpenVPN should work on Windows. We have not tested it and it's available at:
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+## Members using Windows
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+These instructions are based on a prior Windows 10 installation and have not been tested *as written*.
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+For limited support, e-mail [help@sbgrid.org](mailto:help@sbgrid.org)
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+1. Ensure your Windows installation is up-to-date and protected by anti-virus software.
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+1. Download and unpack the file we email to you, you will need it later.
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+1. Download and install the [openvpn "community" client](https://openvpn.net/community-downloads/)
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+1. Through the client, *Import* the <code>*.ovpn</code> configuration from the unpacked zip archive.
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+1. Through the client, *Edit Config* to provide full file paths on the lines starting with <code>pkcs12</code> and <code>tls-auth</code>, respectively.
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+1. During *Connect*ing, use your SBGrid Linux account credentials when prompted.
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+1. You *may* have to address SBGrid remote hosts using their IP address.
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+1. *Disconnect* to exit the VPN.
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-* <https://openvpn.net/>
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-
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-You must ensure your Windows installation is update and that you have a Virus scanner installed.