ece03a80718e6141e78367598bc42c85eea98016
faq-using-your-crystal-harvard-edu-email-address.md
| ... | ... | @@ -3,7 +3,7 @@ |
| 3 | 3 | |
| 4 | 4 | ## Using webmail |
| 5 | 5 | |
| 6 | -There is an email associated with your CMCD network account at |
|
| 6 | +There is an email associated with your Linux account at |
|
| 7 | 7 | <username>@crystal.harvard.edu. You may access the webmail at: |
| 8 | 8 | |
| 9 | 9 | * <http://mail.crystal.harvard.edu>. |
| ... | ... | @@ -11,66 +11,14 @@ There is an email associated with your CMCD network account at |
| 11 | 11 | You can set a vacation responder in the webmail client by clicking *Personal |
| 12 | 12 | Settings* and then clicking the *Vacation* tab. |
| 13 | 13 | |
| 14 | -Crystal email is currently hosted through gmail. |
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| 15 | - |
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| 16 | -Gmail cheat sheet: |
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| 17 | - |
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| 18 | -* <http://downloads.marcofolio.net/useful/cheat_sheets/gmail/gmail.cheat.sheet.pdf> |
|
| 14 | +Crystal email is currently hosted through Google's GSuite |
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| 19 | 15 | |
| 20 | 16 | ## Configuring a Mail Client for IMAP |
| 21 | 17 | |
| 22 | -To configure your address in a client such as Apple's Mail Application or Thunderbird, use the following options: |
|
| 23 | - |
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| 24 | -* Incoming Mail Server: |
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| 25 | - |
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| 26 | - * imap.gmail.com |
|
| 27 | - * SSL enabled using port 993 |
|
| 28 | - * Outgoing Mail Server: |
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| 29 | - * smtp.gmail.com |
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| 30 | - * SSL enabled using port 465 |
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| 31 | - * Username: |
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| 32 | - * yourusername@crystal.harvard.edu |
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| 33 | - * Password: |
|
| 34 | - * Your Google Apps (crystal) password, this may be different from your CMCD account |
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| 35 | - |
|
| 36 | -## 2 Factor Authentication/2FA |
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| 37 | - |
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| 38 | -* The easiest way to turn on 2fa for your account is to click here: [myaccount.google.com](https://myaccount.google.com/signinoptions/two-step-verification/enroll-welcome). |
|
| 39 | -* For more information see the Google provided [documentation](https://www.google.com/landing/2step/#tab=why-you-need-it). |
|
| 40 | -* The steps from your gmail web interface are as follows: Click on the SBGrid icon in the upper left - Select 'Manage your Google Account' - On the left select 'Security' - in the middle select '2-Step Verification' and then complete the web forms. |
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| 41 | - |
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| 42 | -### Altertinitive 2FA options |
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| 43 | - |
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| 44 | -You will need a phone to set up 2-Step Verification at first, however these options are available afterwards. |
|
| 45 | - |
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| 46 | -* [Android based phone Google Prompts](https://support.google.com/accounts/answer/7026266) |
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| 47 | -* [Apple Phone/iPad Google Prompts](https://support.google.com/accounts/answer/7026266?co=GENIE.Platform%3DiOS&hl=en&oco=1) |
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| 48 | -* [Android based Google Authenticator app](https://support.google.com/accounts/answer/1066447) |
|
| 49 | -* [Apple Phone/iPad Google Authenticator app](https://support.google.com/accounts/answer/1066447?co=GENIE.Platform%3DiOS&oco=0) |
|
| 50 | -* [Sign in using App Passwords](https://support.google.com/accounts/answer/185833) |
|
| 51 | -* [Sign in using backup codes](https://support.google.com/accounts/answer/1187538) |
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| 52 | -* [Sign in with a backup phone](https://support.google.com/accounts/answer/1188780) |
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| 53 | -* [Sign in with a security key](https://support.google.com/accounts/answer/6103523) |
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| 54 | - |
|
| 55 | -### Apple Mail and 2FA |
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| 56 | - |
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| 57 | -After 2FA is enabled you will be prompted to re-authenticate your Apple Mail client. A drop down will appear in Mail.app. It is a good idea to have your phone handy for the initial process. |
|
| 58 | - |
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| 59 | -Click on the 'Open Safari' button |
|
| 60 | -<img src="images/Applemail1.png" width="300"> |
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| 61 | - |
|
| 62 | -You will then be prompted for your Crystal Gsuite credentials. If other credentials are listed you will need to manually fill in your Crystal GSuite info. |
|
| 63 | -<img src="images/Applemail2.png" width="600"> |
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| 64 | - |
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| 65 | -Then procede with your password |
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| 66 | -<img src="images/Applemail3.png" width="600"> |
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| 67 | - |
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| 68 | -On your device that you set up from [myaccount.google.com](https://myaccount.google.com/signinoptions/two-step-verification/enroll-welcome) you should receive a one time code. |
|
| 69 | - |
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| 70 | -Enter the code and then be sure to allow the permissions in the following screen. |
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| 71 | - |
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| 72 | -<img src="images/Applemail4.png" width="600"> |
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| 73 | - |
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| 74 | -<img src="images/Applemail5.png" width="600"> |
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| 18 | +To configure your address in a client such as Apple's Mail Application or Thunderbird, Select mail type GMail |
|
| 75 | 19 | |
| 76 | -You will likely not be prompted to do this again for some months. |
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| 20 | +* Username: yourusername@crystal.harvard.edu |
|
| 21 | +* Password: |
|
| 22 | +* Your GSuite username@crystal.harvard.edu is different from your Linux account |
|
| 23 | +## |
|
| 24 | +* [[Set up 2FA for Crystal GSuite|faq-2fa-email-crystal]] |
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