faq-crashplan-backups.md
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# CrashPlan backups (HMS local accounts)
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OS X systems at HMS where data is stored locally (self-administered/local accounts) should be backed up up with CrashPlan through HMS IT.
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## Setup CrashPlan
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-1. Install CrashPlan [instructions & software are available at https://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605](https://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605).
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- * Enter the SBGrid registration code  JJRR-RHW7-UHJW-H7JM
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-1. **After** you have installed Crashplan email your eCommons ID and machine name to [help@sbgrid.org](mailto:help@sbgrid.org?Subject=Crashplan_Setup)
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+Download and install [Crashplan](https://support.code42.com/CrashPlan/6/Get_started/Install_the_Code42_app#Mac)
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+After launching the Code42 application, click Sign up for an account.
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+Username: Your HMS email address (the same one you use to sign into HMS webmail)
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+ This is NOT your crystal.harvard.edu or sbgrid accounts.
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+Enter your eCommons password
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+The Server URL: mybackup.med.harvard.edu
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+The SBGrid registration code  JJRR-RHW7-UHJW-H7JM
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+**After** you have installed Crashplan email your eCommons ID and machine name to [help@sbgrid.org](mailto:help@sbgrid.org?Subject=Crashplan_Setup)
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+You can also visit the HMS install notes at [instructions & software are available at https://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605](https://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605).
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