hms3-blacklow-kruse-rapoport.md
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# Overview
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-The Blacklow, Kruse, & Rapoport Labs are all located on the HMS Campus.
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+The SBGrid provides comprehensive system administration support for all Linux & Mac computers used by the Blacklow Lab at HMS, and for all Linux systems used by the Kruse & Rapoport Labs.
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-The [Blacklow Lab](http://blacklow.hms.harvard.edu/) is located on the Second Floor of [LHRRB](https://map.harvard.edu/?ctrx=762947&ctry=2947746&level=9&layers=Campus%20Base%20and%20Buildings,Map%20Text).
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+The Kruse & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help)for assistance with Mac & Windows systems.
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-The [Kruse Lab](http://kruse.hms.harvard.edu/home) is located on the Second Floor of [SGM](https://map.harvard.edu/?ctrx=762947&ctry=2947746&level=9&layers=Campus%20Base%20and%20Buildings,Map%20Text).
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+New SBGrid computers need to be registered to access the network.
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-The [Rapoport](http://rapoport.hms.harvard.edu/) Lab is located on the Sixth Floor of [LHRRB](https://map.harvard.edu/?ctrx=762947&ctry=2947746&level=9&layers=Campus%20Base%20and%20Buildings,Map%20Text).
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+All SBGrid supported systems are located on an integrated private network segment. To reach this network from an external location please ssh to crystal.harvard.edu, and access your local resources from there.
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# Get Help
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Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab as we get many emails each day and don’t always know what Lab you're a member of.
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+The Kruse & Rapoport Labs lab should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with the Mac & Windows systems.
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# Email Access
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-Blacklow, Hogle, & Rapoport Lab members have access to Crystal Google Account providing Email and other services via Google. If you do not have an account please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI in the request.
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+Blacklow, Hogle, & Rapoport Lab members can have access to a Crystal Google Account providing Email and other services via Google. If you do not have an account please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI in the request.
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+However, most Blacklow, Hogle, & Rapoport Lab members use email provided by HMS or Harvard University or other institutions.
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+# Email Lists
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+
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+## Blacklow Lab
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+For Core communications with the Blacklow Lab at HMS has a private Google group for internal communications and for communications from the SBGrid.
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+It's viewable by members on the Web at:
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+* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/sb>
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+Members of the list can email it at:
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+* <sb@crystal.harvard.edu>
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+To join, you must be a member of the Blacklow Lab and have approval from Professor Black or his assistance.
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+## Kruse Lab
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+For Core communications with the Kruse Lab at HMS has a private Google group for internal communications and for communications from the SBGrid.
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+It's viewable by members on the Web at:
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+* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/kruselab>
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+Members of the list can email it at:
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+* <kruselab@crystal.harvard.edu>
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+To join, you must be a member of the Kruse Lab and have approval from Professor Kruse.
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+## Rapoport Lab
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+For Core communications with the Rapoport Lab at HMS has a private Google group for internal communications and for communications from the SBGrid.
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+It's viewable by members on the Web at:
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+* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/tr>
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+Members of the list can email it at:
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+* <tr@crystal.harvard.edu>
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+To join, you must be a member of the Rapoport Lab and have approval from Professor Rapoport.
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# Computers
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The SBGrid support Linux in the Blacklow, Kruse, & Rapoport Labs. If you need support for Mac systems or printers, please contact HMS-IT support at:
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Linux systems have network home directories and access to the SBGrid programs tree (via /programs). See this link for [information](/wiki/boston-cmcd-faqs-and-discussion/using-sbgrid-programs) on how to access the software.
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## Mac
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-We do not support Mac systems in either of these Labs. If your require the SBGrid programs tree installed on a Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.
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+We currently only support Mac systems for the Blacklow Lab. The Kruse and Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance. If your require the SBGrid programs tree installed on a Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.
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+Currently SBGrid supported Mac computers in these labs are a mixture of differing types of network accounts and local accounts. Later this year we will transition all Mac computers away from using network accounts due to the many issues people have with Macs & network accounts.
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+Macs with Local Accounts will have Administrative access to their Macs which will allow them to install and update Software without request that the SBGrid do so for them. Also, the SBGrid Software tree will not be remotely accessible and users will use the SBGrid Installer to install and update Software themselves. These are backed up to Crashplan hosted by HMS. If your Mac is not backed, or you receive warning or messages about Crashplan please contact ASAP as we want to ensure you do not lose any data.
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## Instruments Computers
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-We support Instruments systems in the Blacklow Lab in conjunction with HMS-IT. Contact the SBGrid for support and help.
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+Brandon Zimmerman and Tom Seegar of the Blacklow support Windows Instruments systems in the Blacklow Lab. The SBGrid is available for support and help, at the weekend if the SBGrid is unavailable contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help).
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+We use HMS Crashplan to backup any of these systems that are on the network. If you are installing a new instrument, please let us know in advance so we can assist with setup if required and so that we ensure backups are enabled and working. Systems that are not on the network should have their harddrive cloned so that the system can be restored in case of a disasterous hard-drive failure.
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-We use HMS Crashplan to backup these systems. If you are installing a new instrument, please let us know in advance so we can assist with setup and ensure backups are enabled and working.
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+These systems should not be used for browsing the Web and if there are any issues please contact the SBGrid as soon as possible.
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-These should not be used for browsing the Web and if there are any issues please contact the SBGrid as soon as possible.
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-## Data Collection
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-N/A
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### EM Facility
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If you need to use the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people).`
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+If you need a data directory created on the EM systems please email the SBGrid and CC Zongli Li. Please remember that data directories on the EM systems are not backed up and to keep a copy of your data elsewhere.
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