bch2-wu-springer-hur.md
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<!-- --- title: BCH: Wu, Springer, & Hur Labs -->
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# Overview
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-At CLS, SBGrid provides a comprehensive system administration support for all Linux, Windows and Mac computers. Supported labs include Wu, Springer, and Hur. All computers are located on an integrated network segment that integrates structural biology computers at HMS, BCH and DFCI. To reach this network from an external location please ssh to **crystal.harvard.edu**, and access your local resources from there.
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+SBGrid provides comprehensive system administration support for all Linux, Windows, and Mac computers at CLS for the Wu, Springer, and Hur labs. All computers are located on an integrated network segment that integrates structural biology computers at HMS, BCH, and DFCI. To reach this network for access to local resources from an external location, please ssh to **crystal.harvard.edu**.
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# Get Help
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-Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab. For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+For general questions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org)and include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
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-New members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
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# E-mail Access
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-Lab members have access to a Crystal email through Google Apps. If one is not already setup for you, please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI.
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+Lab members have access to a Crystal email account through Google Apps.f you do not have an account, email [help@sbgrid.org](mailto:help@sbgrid.org) and cc your PI in the request.
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# Computers
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-## Linux Computers
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-The Linux computers share authentication and data directories and can be only accessed locally from within the lab. Home directories are located at `/nfs/<lab initials>/<username>`. A comprehensive collections of SBGrid applications is located at the /programs directory. Some systems are configured with Stereo 3D.
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-In addition, the systems named venus, mercury, and mars have GPUs installed and are used for data processing. These can be accessed remotely as well.
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-Please note that your home directories are only visible to your labmates and PI by default. Permissions vary depending on the nature of the directory or files in questions. PI’s should discuss file permissions with SBGrid to suit their needs.
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+### Linux Computers
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+The Linux computers share authentication and data directories and can only be accessed locally from within the lab. Home directories are located at `/nfs/<lab initials>/<username>`. A comprehensive collections of SBGrid applications is located at the /programs directory. Some systems are configured with Stereo 3D.
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+The systems named venus, mercury, and mars have GPUs installed and are used for data processing. These systems can be accessed remotely.
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+Please note that your home directories are only visible to your labmates and PI by default. Permissions vary depending on the nature of the directory or files in question. PIs can request modifications to file permissions to suit the lab's needs.
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# Data Backups
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-Full and incremental backups of SBGrid file servers are conducted. This includes your home and data directories. In general, backups are kept for three months. If you need a file restored, please send an email to help@sbgrid.org.
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+Full and incremental backups are made of SBGrid file servers, including your home and data directories. These backups are usually kept for three months. If you need a file restored, please contact us at [help@sbgrid.org](mailto:help@sbgrid.org).
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# Printing
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-A Xerox Phaser 6700DN is located in the hallway outside CLS 03098. If you need your workstation configured for printing, please send an email to [help@sbgrid.org](mailto:help@sbgrid.org).
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+A Xerox Phaser 6700DN is located in the hallway outside CLS 03098. Email [help@sbgrid.org](mailto:help@sbgrid.org) to have your workstation configured for printing.
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# Networking and General IT Support
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-Contact Children’s help desk at (617) 919 4357 or at [help.desk@childrens.harvard.edu](mailto:help.desk@childrens.harvard.edu).
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+For networking and general IT support, contact the Children’s help desk at (617) 919 4357 or [help.desk@childrens.harvard.edu](mailto:help.desk@childrens.harvard.edu).
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