Changes in cf13818: hms3-blacklow-kruse-rapoport.md overall edits

				hms3-blacklow-kruse-rapoport.md
			
          @@ -1,102 +1,99 @@

           <!-- --- title: HMS: Blacklow, Kruse, & Rapoport Labs -->

           # Overview

          -The SBGrid provides comprehensive system administration support for all Linux & Mac computers used by the Blacklow Lab at HMS, and for all Linux systems used by the Kruse & Rapoport Labs.

          +SBGrid provides comprehensive system administration support for all Linux & Mac computers at the Blacklow Lab at HMS, and for all Linux systems used by the Kruse & Rapoport Labs.

           The Kruse & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with Mac & Windows systems.

          -New SBGrid computers need to be registered to access the network.

          +New SBGrid-supported computers need to be registered to access the network.

          -All SBGrid supported systems are located on an integrated private network segment. To reach this network from an external location please ssh to crystal.harvard.edu, and access your local resources from there.

          +All SBGrid-supported systems are located on an integrated, private network segment. To reach this network for access to local resources from an external location, please ssh to **crystal.harvard.edu**.

           # Get Help

          -Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab. For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org). 

          +For general questions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org). 

          -New members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.

          +New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.

          -The Kruse & Rapoport Labs lab should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with the Mac & Windows systems.

          +The Kruse & Rapoport labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with Mac & Windows systems.

          -# Email Access

          -Blacklow, Hogle, & Rapoport Lab members can have access to a Crystal Google Account providing Email and other services via Google. If you do not have an account please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI in the request.

          -

          -However, most Blacklow, Hogle, & Rapoport Lab members use email provided by HMS or Harvard University or other institutions.

          +# Email Access

          +Most Blacklow, Hogle, & Rapoport lab members use email provided by HMS, Harvard University, or other institutions. Lab members have choose to have a Crystal Google account with access to email and other Google services. If you wish to have an account, email [help@sbgrid.org](mailto:help@sbgrid.org) and cc your PI in the request

           # Email Lists

          -## Blacklow Lab

          -For Core communications with the Blacklow Lab at HMS has a private Google group for internal communications and for communications from the SBGrid. 

          +### Blacklow Lab

          +The Blacklow lab at HMS has a private Google group for internal communications and communications with SBGrid. 

          -It's viewable by members on the Web at:

          +To view the Blacklow lab Google group go to:

           * <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/sb>

          -Members of the list can email it at:

          +To post to the Blacklow lab Google group, send your email to:

           * <sb@crystal.harvard.edu>

          -To join, you must be a member of the Blacklow Lab and have approval from Professor Black or his assistance.

          +Contact Professor Blacklow or his assistant Jill Dolan if you are not currently a member of this list and wish to be added.

          -## Kruse Lab

          -For Core communications with the Kruse Lab at HMS has a private Google group for internal communications and for communications from the SBGrid. 

          +### Kruse Lab

          +The Kruse lab at HMS has a private Google group for internal communications and communications with SBGrid. 

          -It's viewable by members on the Web at:

          +To view the Kruse lab Google group go to:

           * <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/kruselab>

          -Members of the list can email it at:

          +To post to the Kruse lab Google group, send your email to:

           * <kruselab@crystal.harvard.edu>

          -To join, you must be a member of the Kruse Lab and have approval from Professor Kruse.

          +Contact Professor Kruse if you are not currently a member of this list and wish to be added.

          -## Rapoport Lab

          -For Core communications with the Rapoport Lab at HMS has a private Google group for internal communications and for communications from the SBGrid. 

          +### Rapoport Lab

          +The Rapoport lab at HMS has a private Google group for internal communications and communications with SBGrid. 

          -It's viewable by members on the Web at:

          +To view the Rapoport lab Google group go to:

           * <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/tr>

          -Members of the list can email it at:

          +To post to the Rapoport lab Google group, send your email to:

           * <tr@crystal.harvard.edu>

          -To join, you must be a member of the Rapoport Lab and have approval from Professor Rapoport.

          +Contact Professor Rapoport if you are not currently a member of this list and wish to be added.

           # Computers

          -The SBGrid support Linux computers in the Blacklow, Kruse, & Rapoport Labs, we also support Mac systems for the Blacklow. The Kruse, & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for Mac or Windows support.

          -

          +SBGrid supports Linux computers in the Blacklow, Kruse, & Rapoport and also provide the Blacklow lab with support for Mac systems. The Kruse & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for Mac or Windows support.

          -## Linux

          -Most Linux computers use network accounts, this means that your home directory is on a network storage server and is backed up. If you accidentally delete important files please let us know as soon as possible and we may be able to restore the file for you. 

          +### Linux

          +Most Linux computers use network accounts, which means that your home directory is on a network storage server and is backed up. If you accidentally delete important files, please let us know as soon as possible and we may be able to restore the file for you. 

          -Linux systems have network home directories and access to the SBGrid programs tree (via /programs). See this link for [information](/wiki/boston-cmcd-faqs-and-discussion/using-sbgrid-programs) on how to access the software.

          +Linux systems have network home directories and can access the SBGrid programs tree via /programs. See this link for [information](/wiki/boston-cmcd-faqs-and-discussion/using-sbgrid-programs) on how to access the software.

          -## Mac

          -We currently only support Mac systems for the Blacklow Lab. The Kruse and Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance. If your require the SBGrid programs tree installed on a Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.

          +### Mac

          +We only support Mac systems for the Blacklow Lab. The Kruse and Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance. To access the SBGrid programs tree from your Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.

          -Currently, SBGrid supported Mac computers in these labs are a mixture of differing types of network accounts and local accounts. Later this year we will transition all Mac computers away from using network accounts due to the many issues people have with Macs & network accounts.

          +Mac computers rely on either network accounts or local accounts. We will soon transition all Mac computers to local accounts because of problems many people have encountered Macs & network accounts.

          -Macs with Local Accounts will have Administrative access to their Macs which will allow them to install and update Software without request that the SBGrid do so for them. Also, the SBGrid Software tree will not be remotely accessible and users will use the SBGrid Installer to install and update Software themselves. These are backed up to Crashplan hosted by HMS. If your Mac is not backed, or you receive warning or messages about Crashplan please contact ASAP as we want to ensure you do not lose any data.

          +For Macs with local accounts, users will have administrative access with permission to install and update software. The SBGrid Installer will be used to access the SBGid software tree and will allow users to install and update the software independently. These computers are backed up via Crashplan, hosted by HMS. If your Mac is not backed up, or you receive warning messages about Crashplan backup failures, please contact us immediately to ensure that no data is lost.

          -Please make sure to contact the SBGrid to us determine if Crashplan Backup software should be installed on your Mac.

          +If Crashplan is not currently installed on your Mac, please contact SBGrid to determine if Crashplan should be installed.

          -## Blacklow Instruments Computers

          -Brandon Zimmerman and Tom Seegar of the Blacklow Lab support Windows Instruments systems in the Blacklow Lab. The SBGrid is available for support and help, at the weekend if the SBGrid is unavailable contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help).

          +### Blacklow Instruments Computers

          +Brandon Zimmerman and Tom Seegar support the Windows instruments systems. SBGrid is available to assist, but if you encounter problems on the weekend and SBGrid staff are unavailable, please contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help).

          -HMS Crashplan should be used to backup any of these systems that are on the network. If you are installing a new instrument, please let us know in advance so we can assist with setup if required and so that we ensure backups are enabled and working. Systems that are not on the network should have their harddrive cloned so that the system can be restored in case of a disasterous hard-drive failure. 

          +HMS Crashplan should be used to backup all systems on the network. If you are setting up a new instrument, please let us know in advance so we can assist with setup and enable backups. Systems that are not on the network should have their harddrive cloned in the event of a hard drive failure. 

          -These systems should not be used for browsing the Web and if there are any issues please contact the SBGrid as soon as possible. Please make sure to contact the SBGrid to have Crashplan Backup software installed on any of your instrument PC's.

          +Instrument systems should not be used for browsing the Web.  If you encounter any problems with these machines, please contact SBGrid as soon as possible.

           ### EM Facility 

          -If you need to use the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people).`

          +To access the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people).

          -If you need a data directory created on the EM systems please email the SBGrid and CC Zongli Li. Please remember that data directories on the EM systems are not backed up and to keep a copy of your data elsewhere.

          +If you need a data directory created on the EM systems, please email SBGrid and cc Zongi Li. Please remember that data directories on the EM systems are not backed up. It is essential that you store your data elsewhere.

...	...	@@ -1,102 +1,99 @@
1	1	<!-- --- title: HMS: Blacklow, Kruse, & Rapoport Labs -->
2	2
3	3	# Overview
4		-The SBGrid provides comprehensive system administration support for all Linux & Mac computers used by the Blacklow Lab at HMS, and for all Linux systems used by the Kruse & Rapoport Labs.
	4	+SBGrid provides comprehensive system administration support for all Linux & Mac computers at the Blacklow Lab at HMS, and for all Linux systems used by the Kruse & Rapoport Labs.
5	5
6	6	The Kruse & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with Mac & Windows systems.
7	7
8		-New SBGrid computers need to be registered to access the network.
	8	+New SBGrid-supported computers need to be registered to access the network.
9	9
10		-All SBGrid supported systems are located on an integrated private network segment. To reach this network from an external location please ssh to crystal.harvard.edu, and access your local resources from there.
	10	+All SBGrid-supported systems are located on an integrated, private network segment. To reach this network for access to local resources from an external location, please ssh to crystal.harvard.edu.
11	11
12	12
13	13	# Get Help
14		-Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab. For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
	14	+For general questions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
15	15
16		-New members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
	16	+New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
17	17
18		-The Kruse & Rapoport Labs lab should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with the Mac & Windows systems.
	18	+The Kruse & Rapoport labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with Mac & Windows systems.
19	19
20		-# Email Access
21		-Blacklow, Hogle, & Rapoport Lab members can have access to a Crystal Google Account providing Email and other services via Google. If you do not have an account please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI in the request.
22		-
23		-However, most Blacklow, Hogle, & Rapoport Lab members use email provided by HMS or Harvard University or other institutions.
24	20
	21	+# Email Access
	22	+Most Blacklow, Hogle, & Rapoport lab members use email provided by HMS, Harvard University, or other institutions. Lab members have choose to have a Crystal Google account with access to email and other Google services. If you wish to have an account, email [help@sbgrid.org](mailto:help@sbgrid.org) and cc your PI in the request
25	23
26	24
27	25	# Email Lists
28	26
29		-## Blacklow Lab
30		-For Core communications with the Blacklow Lab at HMS has a private Google group for internal communications and for communications from the SBGrid.
	27	+### Blacklow Lab
	28	+The Blacklow lab at HMS has a private Google group for internal communications and communications with SBGrid.
31	29
32		-It's viewable by members on the Web at:
	30	+To view the Blacklow lab Google group go to:
33	31
34	32	* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/sb>
35	33
36		-Members of the list can email it at:
	34	+To post to the Blacklow lab Google group, send your email to:
37	35
38	36	* <sb@crystal.harvard.edu>
39	37
40		-To join, you must be a member of the Blacklow Lab and have approval from Professor Black or his assistance.
	38	+Contact Professor Blacklow or his assistant Jill Dolan if you are not currently a member of this list and wish to be added.
41	39
42		-## Kruse Lab
43		-For Core communications with the Kruse Lab at HMS has a private Google group for internal communications and for communications from the SBGrid.
	40	+### Kruse Lab
	41	+The Kruse lab at HMS has a private Google group for internal communications and communications with SBGrid.
44	42
45		-It's viewable by members on the Web at:
	43	+To view the Kruse lab Google group go to:
46	44
47	45	* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/kruselab>
48	46
49		-Members of the list can email it at:
	47	+To post to the Kruse lab Google group, send your email to:
50	48
51	49	* <kruselab@crystal.harvard.edu>
52	50
53		-To join, you must be a member of the Kruse Lab and have approval from Professor Kruse.
	51	+Contact Professor Kruse if you are not currently a member of this list and wish to be added.
54	52
55		-## Rapoport Lab
56		-For Core communications with the Rapoport Lab at HMS has a private Google group for internal communications and for communications from the SBGrid.
	53	+### Rapoport Lab
	54	+The Rapoport lab at HMS has a private Google group for internal communications and communications with SBGrid.
57	55
58		-It's viewable by members on the Web at:
	56	+To view the Rapoport lab Google group go to:
59	57
60	58	* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/tr>
61	59
62		-Members of the list can email it at:
	60	+To post to the Rapoport lab Google group, send your email to:
63	61
64	62	* <tr@crystal.harvard.edu>
65	63
66		-To join, you must be a member of the Rapoport Lab and have approval from Professor Rapoport.
	64	+Contact Professor Rapoport if you are not currently a member of this list and wish to be added.
67	65
68	66
69	67	# Computers
70		-The SBGrid support Linux computers in the Blacklow, Kruse, & Rapoport Labs, we also support Mac systems for the Blacklow. The Kruse, & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for Mac or Windows support.
71		-
	68	+SBGrid supports Linux computers in the Blacklow, Kruse, & Rapoport and also provide the Blacklow lab with support for Mac systems. The Kruse & Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for Mac or Windows support.
72	69
73		-## Linux
74		-Most Linux computers use network accounts, this means that your home directory is on a network storage server and is backed up. If you accidentally delete important files please let us know as soon as possible and we may be able to restore the file for you.
	70	+### Linux
	71	+Most Linux computers use network accounts, which means that your home directory is on a network storage server and is backed up. If you accidentally delete important files, please let us know as soon as possible and we may be able to restore the file for you.
75	72
76		-Linux systems have network home directories and access to the SBGrid programs tree (via /programs). See this link for [information](/wiki/boston-cmcd-faqs-and-discussion/using-sbgrid-programs) on how to access the software.
	73	+Linux systems have network home directories and can access the SBGrid programs tree via /programs. See this link for [information](/wiki/boston-cmcd-faqs-and-discussion/using-sbgrid-programs) on how to access the software.
77	74
78		-## Mac
79		-We currently only support Mac systems for the Blacklow Lab. The Kruse and Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance. If your require the SBGrid programs tree installed on a Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.
	75	+### Mac
	76	+We only support Mac systems for the Blacklow Lab. The Kruse and Rapoport Labs should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance. To access the SBGrid programs tree from your Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.
80	77
81		-Currently, SBGrid supported Mac computers in these labs are a mixture of differing types of network accounts and local accounts. Later this year we will transition all Mac computers away from using network accounts due to the many issues people have with Macs & network accounts.
	78	+Mac computers rely on either network accounts or local accounts. We will soon transition all Mac computers to local accounts because of problems many people have encountered Macs & network accounts.
82	79
83		-Macs with Local Accounts will have Administrative access to their Macs which will allow them to install and update Software without request that the SBGrid do so for them. Also, the SBGrid Software tree will not be remotely accessible and users will use the SBGrid Installer to install and update Software themselves. These are backed up to Crashplan hosted by HMS. If your Mac is not backed, or you receive warning or messages about Crashplan please contact ASAP as we want to ensure you do not lose any data.
	80	+For Macs with local accounts, users will have administrative access with permission to install and update software. The SBGrid Installer will be used to access the SBGid software tree and will allow users to install and update the software independently. These computers are backed up via Crashplan, hosted by HMS. If your Mac is not backed up, or you receive warning messages about Crashplan backup failures, please contact us immediately to ensure that no data is lost.
84	81
85		-Please make sure to contact the SBGrid to us determine if Crashplan Backup software should be installed on your Mac.
	82	+If Crashplan is not currently installed on your Mac, please contact SBGrid to determine if Crashplan should be installed.
86	83
87	84
88		-## Blacklow Instruments Computers
89		-Brandon Zimmerman and Tom Seegar of the Blacklow Lab support Windows Instruments systems in the Blacklow Lab. The SBGrid is available for support and help, at the weekend if the SBGrid is unavailable contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help).
	85	+### Blacklow Instruments Computers
	86	+Brandon Zimmerman and Tom Seegar support the Windows instruments systems. SBGrid is available to assist, but if you encounter problems on the weekend and SBGrid staff are unavailable, please contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help).
90	87
91		-HMS Crashplan should be used to backup any of these systems that are on the network. If you are installing a new instrument, please let us know in advance so we can assist with setup if required and so that we ensure backups are enabled and working. Systems that are not on the network should have their harddrive cloned so that the system can be restored in case of a disasterous hard-drive failure.
	88	+HMS Crashplan should be used to backup all systems on the network. If you are setting up a new instrument, please let us know in advance so we can assist with setup and enable backups. Systems that are not on the network should have their harddrive cloned in the event of a hard drive failure.
92	89
93		-These systems should not be used for browsing the Web and if there are any issues please contact the SBGrid as soon as possible. Please make sure to contact the SBGrid to have Crashplan Backup software installed on any of your instrument PC's.
	90	+Instrument systems should not be used for browsing the Web. If you encounter any problems with these machines, please contact SBGrid as soon as possible.
94	91
95	92
96	93	### EM Facility
97		-If you need to use the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people).`
	94	+To access the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people).
98	95
99		-If you need a data directory created on the EM systems please email the SBGrid and CC Zongli Li. Please remember that data directories on the EM systems are not backed up and to keep a copy of your data elsewhere.
	96	+If you need a data directory created on the EM systems, please email SBGrid and cc Zongi Li. Please remember that data directories on the EM systems are not backed up. It is essential that you store your data elsewhere.
100	97
101	98
102	99