cf0ec2219e9d265e5441fb68c6bac2cebc07f5df
tufts-heldwein.md
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| 1 | +# Overview: |
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| 2 | +SBGrid provides a comprehensive system administration support for all Linux computers, remotely and on site at the Heldwein lab. |
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| 3 | + |
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| 4 | +# Get Help |
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| 5 | +For general questions and support, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and include your name and the name of your lab. |
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| 6 | + |
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| 7 | +Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org). |
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| 8 | + |
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| 9 | +New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup. |
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| 10 | + |
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| 11 | +# Computers |
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| 12 | +SBGrid supports Linux computers in the Heldwein Lab. |
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| 13 | + |
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| 14 | +### Linux |
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| 15 | +Setup on Linux Computers: The Linux computers share authentication and data directories and can be only accessed locally from within the lab. Home directories are located at `/nfs/home/<username>`. |
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| 16 | + |
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| 17 | +You can access the SBGrid Software Collection via `/programs`. |
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| 18 | + |
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| 19 | +### User Accounts |
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| 20 | +To create or delete your account, please contact SBGrid help. |
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| 21 | + |
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| 22 | +### Backups |
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| 23 | +Backups of /nfs/home, which is hosted via Tufts NAS, are performed by the IT group at Tufts University. |
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| 24 | + |
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| 25 | +# General IT Support |
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| 26 | +Support for office computing and networking is provided by Tufts IT. |
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| 27 | + |