bch3-kirchhausen.md
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Full and incremental backups are made of SBGrid file servers, including your home and data directories. These backups are usually kept for three months. If you need a file restored, please contact us at [help@sbgrid.org](mailto:help@sbgrid.org).
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Processed data copied to the **datasync2** directory and flagged to be archived are synced to HMS orchestra storage.
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-Directories located at **/data1/home/tk/public/datasync2** must be flagged with a 'transfer.txt' file in order for the data to sync with Orchestra transfer node. Users must manually create the file. While transfering, a 'transfering.txt' file is created inside the directory. Once the transfer is done, a 'transfered.txt' file is created inside the same directory to indicate that it finished.
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+On the main storage server, directories located at **/data1/home/tk/public/datasync2** must be flagged with a 'transfer.txt' file in order for the data to sync with Orchestra transfer node. Users must manually create the file. While transfering, a 'transfering.txt' file is created inside the directory. Once the transfer is done, a 'transfered.txt' file is created inside the same directory to indicate that it finished.
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# Networking and General IT Support
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For networking and general IT support, contact the Children’s help desk at (617) 919-4357 or at [help.desk@childrens.harvard.edu](mailto:help.desk@childrens.harvard.edu). HMS IT has access to the networking closets at the Warren Alpert Building.