bch1-harrison-chen.md
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<!-- --- title: BCH: Harrison & Chen Labs -->
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# Overview
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-At Harrison and Chen labs at CLS, SBGrid provides a comprehensive system administration support for all Linux systems. All computers are located on an integrated network segment that integrates structural biology computers at HMS, BCH and DFCI. To reach this network from an external location please ssh to crystal.harvard.edu, and access your local resources from there.
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+SBGrid provides comprehensive system administration support for all Linux systems for the Harrison and Chen labs at CLS.
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+All computers are located on an integrated network segment that integrates structural biology computers at HMS, BCH, and DFCI. To reach this network for access to local resources from an external location, please ssh to crystal.harvard.edu.
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# Get Help
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-Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab. For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+For general qeustions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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New members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
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# Computers
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Linux computers are located in the graphics room on the third floor of CLSB. All linux machines at CLSB are configured for Stereo 3D output.
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The labs also have access to two GPU workstations located at the Harrison Graphics room.
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# E-mail Access
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-Lab members have access to a Crystal email through Google Apps. If one is not already setup for you, please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI in the request.
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+Lab members have access to a Crystal email account through Google Apps.
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+If you do not have an account, email [help@sbgrid.org](mailto:help@sbgrid.org) and cc your PI in the request.
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# Data Backups
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-Full and incremental backups of SBGrid file servers are conducted. This includes your home and data directories. In general, backups are kept for three months. If you need a file restored, please send an email to help@sbgrid.org.
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+Full and incremental backups are made of SBGrid file servers, including your home and data directories. These backups are usually kept for three months. If you need a file restored, please contact us at [help@sbgrid.org](mailto:help@sbgrid.org).
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# Printing
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-A Xerox Phaser 6700DN is located in the hallway outside CLS 03098. If you need your workstation configured for printing, please send an email to help@sbgrid.org.
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+A Xerox Phaser 6700DN is located in the hallway outside CLS 03098. Email [help@sbgrid.org](mailto:help@sbgrid.org) to have your workstation configured for printing.
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# Networking and General IT Support
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-Contact Children’s help desk at (617) 919 4357 or at [help.desk@childrens.harvard.edu](mailto:hhelp.desk@childrens.harvard.edu).
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+For networking and general IT support, contact the Children’s help desk at (617) 919 4357 or at [help.desk@childrens.harvard.edu](mailto:hhelp.desk@childrens.harvard.edu).
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