HMS1-Harrison-Chou-Labs.md
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# Accounts
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SBGrid manages two different types of Crystal accounts. For simplicity, we use the same username for both accounts, but each has a different password. The first gives you access to Linux systems in your lab. The second is used to access your Crystal Gmail and other Google services.
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-* Linux access - ssh to crystal.harvard.edu
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+* Linux access - ssh to `crystal.harvard.edu` or `crystal2.sbgrid.org`
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* Google Account - https://crystal.harvard.edu/mail
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+If we have tranistioned your Mac in May 2017 so that you have a local account, you will need to ssh to `crystal2.sbgrid.org`. SSH access to `crystal.harvard.edu` will NOT work.
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# Computers
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SBGrid supports Linux, Mac, and Windows computers in the Harrison & Chou labs.
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information on how to access the software.
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### Mac
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-Mac computers rely on either network accounts or local accounts. We will soon transition all Mac computers to local accounts because many people have encountered problems with network accounts on Macs.
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+Mac computers rely on either network accounts or local accounts. As of May 2017 we are in the process of transitioning all Mac computers to local accounts.
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For Macs with local accounts, users will have administrative access with permission to install and update software. The SBGrid Installer will be used to access the SBGrid software tree and will allow users to install and update the software independently. These computers are backed up via Crashplan, hosted by HMS. If your Mac is not backed up, or you receive warning messages about
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Crashplan backup failures, please contact us immediately to ensure that no data is lost.
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+If you need to install or configure Crashplan see this page:
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+* [Crashplab FAQ](faq-crashplan-backups)
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### Windows
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Windows computers used to run instruments in the labs should not be used for browsing the Web. If you encounter any problems with these machines, please contact SBGrid as soon as possible. If SBGrid is unavailable, please contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) with details about your problem and the buiding and floor where the machine is located. Be sure to notify SBGrid that you have contacted HMS-IT so we can liaise with them.
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### Data Collection Machine
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-There is a Mac Mini named bcmp-remotedata-macmini for use when collecting data from beamlines.
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+There is a Mac Mini named `bcmp-remotedata-macmini` for use when collecting data from beamlines.
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Harrison lab members can share data via this network directory:
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