HMS2-Hogle-Liao-Sliz-Labs.md
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<!-- --- title: HMS: Hogle, Liao, & Sliz Labs -->
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# Overview
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-The SBGrid provides comprehensive system administration support for all Linux & Mac computers used Hogle, & Sliz labs at HMS, and support for all Linux systems used by the Liao Lab. The Liao Lab should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with the Mac & Windows systems.
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+SBGrid provides comprehensive system administration support for all Linux & Mac computers for the Hogle and Sliz labs at HMS, and for all Linux systems for the Liao Lab. The Liao lab should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with Mac & Windows systems.
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New SBGrid computers need to be registered to access the network.
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-All SBGrid supported systems are located on an integrated private network segment. To reach this network from an external location please ssh to crystal.harvard.edu, and access your local resources from there.
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+All SBGrid-supported systems are located on an integrated, private network segment. To reach this network for access to local resources from an external location, please ssh to crystal.harvard.edu.
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# Get Help
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-Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab. For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+For general qeustions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org)nd include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
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-New members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
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+The **Liao Lab** should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with Mac & Windows systems.
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-The **Liao Lab** should contact [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance with their Mac & Windows systems.
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# Email Access
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-Sliz Lab members have access to Email via a Google Account at hkl.hms.harvard.edu and should not use Crystal Email.
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+Sliz Lab members use a Google Account at hkl.hms.harvard.edu to access email (Sliz lab members should not use a crystal email).
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-Holge and Liao Lab members have access to Crystal Google Account providing Email and other services via Google.
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+Hogle and Liao lab members have a Crystal Google Account with access to email and other Google services, including Google Calendar, Drive, Docs, Sheets, and more.
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[[include:faqs/using-your-crystal-harvard-edu-email-address]]
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-See [[faqs/using-crystal-google-apps]] for more detailed information on how to use Email, Calendaring.
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+See [[faqs/using-crystal-google-apps]] for more detailed information on how to use your email and calendar.
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-If you do not have an account please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI.
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+If you do not have an account, email [help@sbgrid.org](mailto:help@sbgrid.org) and cc your PI in the request.
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# Email Lists
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-## Hogle Lab
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-For Core communications with the Hogle Lab we use a private Google Mailing List.
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+### Hogle Lab
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+We use a private Google Mailing List for communications with the Hogle Lab.
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-It's viewable by members on the Web at:
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+To view the Hogle Lab Google group go to:
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* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/jh>
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-Members of the list can email it at:
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+To post to the Hogle Lab Google group, send your email to:
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* <jh@crystal.harvard.edu>
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-## Liao Lab
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-For Core communications with the Liao Lab we use a private Google Mailing List.
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+### Liao Lab
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+We use a private Google Mailing List for communications with the Liao Lab.
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-It's viewable by members on the Web at:
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+To view the Liao Lab Google group go to:
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* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/liaolab>
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-Members of the list can email it at:
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+To post to the Liao Lab Google group, send your email to:
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* <liaolab@crystal.harvard.edu>
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## Sliz Lab
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-For Core communications with the Liao Lab we use a private Google Mailing List.
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+We use a private Google Mailing List for communications with the Sliz Lab.
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-It's viewable by members on the Web at:
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+To view the Sliz Lab Google group go to:
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* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/slizlab>
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-However, Sliz lab members should use the HKL Mailings lists for internal communications. These are managed by Professor Sliz.
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-These lists are:
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+Sliz lab members should use HKL mailings lists, which are managed by Professor Sliz, for internal communications.
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* <all@hkl.hms.harvard.edu>
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- * To communication to all members of the Sliz Lab including SBGrid Staff
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+ * To email all members of the Sliz Lab including SBGrid Staff
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* <it@hkl.hms.harvard.edu>
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- * To communication with SBGrid Staff
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+ * To contact SBGrid Staff
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# Computers
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-The SBGrid support Linux computers in the Hogle, & Liao Labs, and supports Linux, Mac, & Windows systems in the Sliz Labs.
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+SBGrid supports Linux computers in the Hogle and Liao labs, and supports Linux, Mac, and Windows systems in the Sliz Lab.
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-## Linux
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-Most Linux computers use network accounts, this means that your home directory is on a network storage server and is backed up. If you accidentally delete important files please let us know as soon as possible and we may be able to restore the file for you.
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+### Linux
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+Most Linux computers use network accounts, meaning that your home directory is located on a network storage server and is backed up. If you accidentally delete important files, please let us know as soon as possible and we may be able to restore the file for you.
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Linux systems have network home directories and access to the SBGrid programs tree (via /programs). See this [link](/wiki/boston-cmcd-faqs-and-discussion/using-sbgrid-programs) for information on how to access the software.
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-## Mac
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-Currently Mac computers in these labs are a mixture of differing types of network accounts and local accounts. Later this year we will transition all Mac computers away from using network accounts due to the many issues people have with Macs & network accounts.
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+### Mac
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+Mac computers rely on either network accounts or local accounts. We will soon transition all Mac computers to local accounts because of problems many people have encountered Macs & network accounts.
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-Macs with Local Accounts will have Administrative access to their Macs which will allow them to install and update Software without request that the SBGrid do so for them. Also, the SBGrid Software tree will not be remotely accessible and users will use the SBGrid Installer to install and update Software themselves.
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+For Macs with local accounts, users will have administrative access with permission to install and update software. The SBGrid Installer will be used to access the SBGid software tree and will allow users to install and update the software independently. These computers are backed up via Crashplan, hosted by HMS. If your Mac is not backed up, or you receive warning messages about Crashplan backup failures, please contact us immediately to ensure that no data is lost.
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-## Windows Computers
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-We help support some Windows systems in the Sliz Lab, however support for these is mainly from [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help). These should not be used for browsing the Web and are should only be used for accessing data if there are any issues please contact the SBGrid or HMS-IT as soon as possible.
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+### Windows Computers
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+SBGrid offers support for some Windows systems in the Sliz Lab, but [HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) provides primary support for these machines. Windows computers used to run instruments in the labs should not be used for browsing the Web. If you encounter any problems with these machines, please contact SBGrid as soon as possible. If SBGrid is unavailable, please contact HMS-IT, with details about your problem and the buiding and floor where where the machine is located. Be sure to notify SBGrid that you have contacted HMS-IT so that we can liaise with them.
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+## EM Facility
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+To access the EM Facility in the basement of SGM, please contact [Zongi Li](mailto:zongli_Li@hms.harvard.edu) or [Melissa Chambers](mailto:Melissa_Chambers@hms.harvard.edu).`
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-### EM Facility
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-If you need to use the EM Facility in the basement of SGM, please contact [Zongi Li](http://hms.harvard.edu/departments/hms-information-technology/get-help) or [Melissa Chambers](http://liao.hms.harvard.edu/people).`
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+If you need a data directory created on the EM systems, please email SBGrid and cc Zongi Li. Please remember that data directories on the EM systems are not backed up. It is essential that you store your data elsewhere.
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-If you need a data directory created on the EM systems please email the SBGrid and CC Zongli Li. Please remember that data directories on the EM systems are not backed up and to keep a copy of your data elsewhere.
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