hms3-blacklow-brown-kruse-rapoport.md
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@@ -13,23 +13,26 @@ New SBGrid-supported computers need to be registered to access the
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network.
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All SBGrid-supported systems are located on an integrated, private
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-network segment. To reach this network for access to local resources
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-from an external location, please ssh to **crystal.harvard.edu**.
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+network segment.
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+
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+To reach this network for access to local resources
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+from an external location, please SSH to **[crystal.harvard.edu](faq-remote-access-to-linux-computers)**. Please review our instructions the following, as you will need to request external SSH access:
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+
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+* [faq-remote-access-to-linux-computers](faq-remote-access-to-linux-computers)
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[[_TOC_]]
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# Get Help
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For general questions, email SBGrid at
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[help@sbgrid.org](mailto:help@sbgrid.org) and include your name and
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-the name of your lab. Email questions about your software installation
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+the name of your lab. Email questions about your SBGrid software installation
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to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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New lab members should contact
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-[help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial
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-setup.
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+[help@sbgrid.org](mailto:help@sbgrid.org) & CC their PI, their Lab Admin, or a senior member of their lab to complete their initial setup.
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The Kruse and Rapoport labs should contact
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-[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help)
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+[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help)
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for assistance with Mac & Windows systems.
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@@ -44,26 +47,20 @@ request.
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# Email Lists
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### Blacklow Lab
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-We have two mailing lists for the Blacklow lab.
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+The Blacklow lab at HMS has a private Google group for internal communications and communications from the SBGrid.
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-* <blacklowlab@crystal.harvard.edu>
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- * For contacting DFCI Members
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-* <sb@crystal.harvard.edu>
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- * For contacting HMS Members
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-
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-Archives can viewed online, but you will need to have @crystal.harvard.edu email to view these archives. All members of each list will see all emails sent to their list.
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+To view the Blacklow Lab Google group go to:
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-To view the DFCI archive:
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+* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/sb>
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-* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/blacklowlab>
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+To post to the Blacklow lab Google group, send your email to:
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-To view the HMS archive:
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+* <sb@crystal.harvard.edu>
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-* <https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/sb>
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+Archives can be viewed online, but you will need to have @crystal.harvard.edu email to view these archives. All members of each list will see all emails sent to their list.
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-Members can post to the groups using the email addresses above.
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-Contact Professor Blacklow or his assistant Jill Dolan if you are not currently a member of this list and wish to be added.
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+Contact Professor Blacklow, Jill Dolan, or Tom Seegar if you are not currently a member of this list and wish to be added.
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### Brown Lab
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The Brown lab at HMS has a private Google group for internal communications and communications from the SBGrid.
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for Mac or Windows support.
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### Linux
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-Most Linux computers use network accounts, which means that your home directory is on a network storage server and is backed up. If you accidentally delete important files, please let us know as soon as possible and we may be able to restore the file for you.
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+Most Linux computers use network accounts, which means that your home directory is on a network storage server and is backed up. If you accidentally delete important files, please let us know as soon as possible and we may be able to restore the file for you. Please note that your home directory has limited disk space and should be used to store large data sets such as EM data, neither should your process data using Relion on data in your home directory.
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Linux systems have network home directories and can access the SBGrid programs tree via /programs. See this link for [[information|faq-using-sbgrid-programs]] on how to access the software.
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### Mac
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-We provide support for Mac systems for the Blacklow Lab. The Brown, Kruse & Rapoport Labs should contact
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+We can provide support for Mac systems for the Blacklow Lab. The Brown, Kruse & Rapoport Labs should contact
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[HMS-IT](http://hms.harvard.edu/departments/hms-information-technology/get-help) for assistance.
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All Lab members can get access to the SBGrid Software for their Mac
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ensure that no data is lost.
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If Crashplan is not currently installed on your Mac, please contact
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-SBGrid to determine if Crashplan should be installed.
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+SBGrid to determine if Crashplan should be installed. After you install HMS Crashplan, please email the SBGrid with your Ecommons ID so that we can monitor your Crashplan backups.
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### Blacklow Instruments Computers
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Tom Seegar supports the Windows instruments systems. SBGrid is
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@@ -167,15 +164,12 @@ Licenses for HKL2000 are limited to one specific system per lab.
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##### Blacklow Lab
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Blacklow Lab members can use the following system to run HKL2000:
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-
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* scbl1
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##### Kruse Lab
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Kruse Lab members can use the following system to run HKL2000:
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-
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* akl1
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##### Rapoport Lab
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Rapoport Lab members can use the following system to run HKL2000:
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-
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* trl2