faq-crashplan-backups.md
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# CrashPlan backups (HMS local accounts)
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-OS X systems at HMS where data is stored locally (self-administered/local accounts) should be backed up up with CrashPlan through HMS IT.
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+Laptop and desktop systems at HMS must be backed up up with Code42 CrashPlan through HMS IT.
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## Setup CrashPlan
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-Download and install [Crashplan](https://support.code42.com/CrashPlan/6/Get_started/Install_the_Code42_app#Mac)
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-After launching the Code42 application, click Sign up for an account.
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+### Download
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-Username: Your **HMS** email address such as first_last@hms.harvard.edu
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+[Crashplan OSX](https://download.code42.com/installs/agent/7.4.0/566/install/Code42CrashPlan_7.4.0_1525200006740_566_Mac.dmg)
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-**This is NOT your crystal.harvard.edu or sbgrid accounts.**
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+[Crashplan Linux](https://download.code42.com/installs/agent/7.4.0/566/install/Code42CrashPlan_7.4.0_1525200006740_566_Linux.tgz)
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-Enter your eCommons password
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+[Crashplan Windows](https://download.code42.com/installs/agent/7.4.0/566/install/Code42CrashPlan_7.4.0_1525200006740_566_Win64.msi)
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-> The Server URL: mybackup.med.harvard.edu
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-> The SBGrid registration code  JJRR-RHW7-UHJW-H7JM
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+### Setup
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+After launching the Code42 application, click the lower **blue** link **```Sign up for an account```**.
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+**Note:** All systems you must use the **```Sign up for an account```** link to add your system to the SBGrid group using the regristration code below.
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+Username: Your **HMS** email address such as first_last@hms.harvard.edu, or the email address associated with your eCommons account.
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-**After** you have installed Crashplan email your eCommons ID and machine name to [help@sbgrid.org](mailto:help@sbgrid.org?Subject=Crashplan_Setup)
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+**This is NOT your crystal.harvard.edu or sbgrid accounts.**
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+Enter your eCommons/HMS email password
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+> The Server URL: mybackup.med.harvard.edu
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+>
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+> The SBGrid registration code: JJRR-RHW7-UHJW-H7JM
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-You can also visit the HMS install notes at [instructions & software are available here](https://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605).
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+**After** you have installed Crashplan let is know you activated your backups (or had issues doing so) and the email address you used [help@sbgrid.org](mailto:help@sbgrid.org?Subject=Crashplan_Setup)
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+You can also visit the HMS install notes at [instructions & software are available here](http://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605)