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faq-crashplan-backups.md
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| 1 | 1 | # CrashPlan backups (HMS local accounts) |
| 2 | 2 | |
| 3 | -OS X systems at HMS where data is stored locally (self-administered/local accounts) should be backed up up with CrashPlan through HMS IT. |
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| 3 | +Laptop and desktop systems at HMS must be backed up up with Code42 CrashPlan through HMS IT. |
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| 4 | 4 | |
| 5 | 5 | ## Setup CrashPlan |
| 6 | -Download and install [Crashplan](https://support.code42.com/CrashPlan/6/Get_started/Install_the_Code42_app#Mac) |
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| 7 | 6 | |
| 8 | -After launching the Code42 application, click Sign up for an account. |
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| 7 | +### Download |
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| 9 | 8 | |
| 10 | -Username: Your **HMS** email address such as first_last@hms.harvard.edu |
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| 9 | +[Crashplan OSX](https://download.code42.com/installs/agent/7.4.0/566/install/Code42CrashPlan_7.4.0_1525200006740_566_Mac.dmg) |
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| 11 | 10 | |
| 12 | -**This is NOT your crystal.harvard.edu or sbgrid accounts.** |
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| 11 | +[Crashplan Linux](https://download.code42.com/installs/agent/7.4.0/566/install/Code42CrashPlan_7.4.0_1525200006740_566_Linux.tgz) |
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| 13 | 12 | |
| 14 | -Enter your eCommons password |
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| 13 | +[Crashplan Windows](https://download.code42.com/installs/agent/7.4.0/566/install/Code42CrashPlan_7.4.0_1525200006740_566_Win64.msi) |
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| 15 | 14 | |
| 16 | -> The Server URL: mybackup.med.harvard.edu |
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| 17 | -> The SBGrid registration code JJRR-RHW7-UHJW-H7JM |
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| 15 | +### Setup |
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| 16 | + |
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| 17 | +After launching the Code42 application, click the lower **blue** link **```Sign up for an account```**. |
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| 18 | + |
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| 19 | +**Note:** All systems you must use the **```Sign up for an account```** link to add your system to the SBGrid group using the regristration code below. |
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| 18 | 20 | |
| 21 | +Username: Your **HMS** email address such as first_last@hms.harvard.edu, or the email address associated with your eCommons account. |
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| 19 | 22 | |
| 20 | -**After** you have installed Crashplan email your eCommons ID and machine name to [help@sbgrid.org](mailto:help@sbgrid.org?Subject=Crashplan_Setup) |
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| 23 | +**This is NOT your crystal.harvard.edu or sbgrid accounts.** |
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| 24 | + |
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| 25 | +Enter your eCommons/HMS email password |
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| 26 | + |
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| 27 | +> The Server URL: mybackup.med.harvard.edu |
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| 28 | +> |
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| 29 | +> The SBGrid registration code: JJRR-RHW7-UHJW-H7JM |
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| 21 | 30 | |
| 22 | -You can also visit the HMS install notes at [instructions & software are available here](https://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605). |
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| 31 | +**After** you have installed Crashplan let is know you activated your backups (or had issues doing so) and the email address you used [help@sbgrid.org](mailto:help@sbgrid.org?Subject=Crashplan_Setup) |
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| 23 | 32 | |
| 33 | +You can also visit the HMS install notes at [instructions & software are available here](http://harvardmed.service-now.com/kb_view_customer.do?sysparm_article=KB0010605) |