faq-connecting-to-cmcd-vpn.md
... ...
@@ -7,10 +7,12 @@ not for Consortium members.
7 7
If we detect that you haven’t used your VPN access in 3 months, we’ll
8 8
disable your VPN access.
9 9
10
+## Request access to the SBGrid VPN
11
+Please email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org?Subject=VPN_Access).
12
+
10 13
## Members using macOS
11 14
12 15
### Installation Steps
13
-1. Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org?Subject=VPN_Access).
14 16
1. Download file SBGrid.ovpn using the link we email you; you will need it later.
15 17
1. Download [Tunnelblick](https://www.tunnelblick.net/).
16 18
1. Open the Tunnelblick Package
... ...
@@ -37,10 +39,9 @@ Just check "Do not check for IP address changes" box and click OK.
37 39
2. Then click on "Disconnect sbgrid.org"
38 40
[[images/vpn_disconnect.png]]
39 41
40
-## Members using Windows
41
-These instructions are based on a prior Windows 10 installation and have *not been tested as written*.
42
-For limited support, e-mail [help@sbgrid.org](mailto:help@sbgrid.org).
43
-
42
+## Members using Windows (limited support)
43
+Caveat: hostnames of computers on the SBGrid network may not be resolved.
44
+In this case, use the host's IP address to establish the connection.
44 45
1. Ensure your Windows installation is up-to-date and protected by anti-virus software.
45 46
1. Download the file that we linked in our email; you will need it later.
46 47
1. Download and install the [openvpn "community" client](https://openvpn.net/community-downloads/).
... ...
@@ -52,9 +53,9 @@ For limited support, e-mail [help@sbgrid.org](mailto:help@sbgrid.org).
52 53
53 54
## Members using Linux
54 55
1. Install OpenVPN (`sudo apt-get install openvpn` on ubuntu)
55
-1. Dowload and unpack zip file as for other operating systems
56
+1. Dowload the `.ovpn` configuration using the link we e-mailed you.
56 57
1. Edit the `.ovpn` file, and uncomment the two lines below the `# Uncomment following lines for linux`
57
-1. Connect to the VPN: `sudo openvpn --config 20180103-vpn.sbgrid.org.ovpn --script-security 2` (adjust `.ovpn` file name as needed); enter your user name and password when prompted
58
+1. Connect to the VPN: `sudo openvpn --config SBGrid.ovpn --script-security 2` (adjust `.ovpn` file name as needed); enter your user name and password when prompted
58 59
1. The VPN process will remain active in the terminal you launched it from
59 60
1. To disconnect, control-C in that terminal window will stop the VPN connection
60 61