dfci-eck-fischer-wang-dhepaganon-arthanari.md
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# Get Help
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-For general questions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) nd include your name and the name of your lab. Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+For general questions, email SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and include your name and the name of your lab.
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+Email questions about your software installation to [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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New lab members should contact [help@sbgrid.org](mailto:help@sbgrid.org) to complete their initial setup.
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# Computers
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###Linux
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-Linux computers share authentication and data directories and can only beaccessed locally from within the lab. Home directories are located at /nfs/<lab initials>/<username> (example: /nfs/mje/eck). SBGrid's comprehensive collections of structural biology applications is located at the /programs directory. All systems are configured with Stereo 3D. The ivory workstation, which has 48 cores, can be accessed remotely and is typically used for docking computations and data processing.
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-Please note that your home directories are only visible to your labmates and PI by default. Permissions vary depending on the nature of the directory or files in questions. PIs can request modifications to file permissions to suit the lab's needs.
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+Linux computers share authentication and data directories and can only be accessed locally from within the lab.
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+Home directories are located at /nfs/<lab initials>/<username> (example: /nfs/mje/eck). SBGrid's comprehensive collections of
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+structural biology applications is located at the /programs directory. All systems are configured with Stereo 3D. The ivory
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+workstation, which has 48 cores, can be accessed remotely and is typically used for docking computations and data processing.
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+Please note that your home directories are only visible to your labmates and PI by default. Permissions vary depending on the
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+nature of the directory or files in question. PIs can request modifications to file permissions to suit the lab's needs.
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### Mac OS X
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All Mac computers have local administrative accounts that are specific to the lab members. Each user's home directory is located at /Users/<username> (example /Users/eck). This setup allows users to install and update software without requesting help from SBGrid. Every local account is backed up to CrashPlan.
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# Printing
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-A Xerox Phaser 8860 is located on the third floor near the kitchen area. Another inkJet printer is located directly above on the fourth floor. Email [help@sbgrid.org](mailto:help@sbgrid.org) with any printing problems.
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+A Xerox Phaser 8860 is located on the third floor near the kitchen area. Another inkjet printer is located directly above on the fourth floor. Email [help@sbgrid.org](mailto:help@sbgrid.org) with any printing problems.
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# RockImager Setup
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There are two types of data generated by the imager:
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* Images: Regular “jpg” image files that are stored directly in the file system on the main file server.
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-* Experiment data: As experiments are created, the data is stored on a “Microsoft SQL Server 2014” database, currently running on a Windows 2012 server.
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+* Experimental data: As experiments are created, the data is stored on a “Microsoft SQL Server 2014” database, currently running on a Windows 2012 server.
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The data is accessible on the RockImager PCs and also through the RockMaker software. Formulatrix provides technical support for the instrument and has remote access for troubleshooting. SBGrid maintains the server configuration.
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# Networking and General IT Support
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-There are HMS network switches on the 3rd and 4th floors that connect the labs to SBGrid infrastructure. A new port must be activated for all new SBGrid-supported systems. Email [help@sbgrid.org](mailto:help@sbgrid.org) with the computer information and port number and SBGrid will work with DFCI/LC IT support to activate the port.
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+There are HMS network switches on the 3rd and 4th floors that connect the labs to SBGrid infrastructure. A new port must be
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+activated for all new SBGrid-supported systems. Email [help@sbgrid.org](mailto:help@sbgrid.org) with the computer information and
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+port number and SBGrid will work with DFCI/LC IT support to activate the port.
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To report DFCI network problems, or for general computing support, contact the Partners Healthcare Help desk at:
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* <http://helpdesk.partners.org/>