dfci-eck-fischer-wang-dhepaganon-arthanari.md
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+# Overview
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+At DFCI SBGrid provides comprehensive system administration support for all Linux, Windows, and Mac computers. Supported labs include Eck, Dhe-Paganon, Wang, Fischer, and Arthanari. All computers are located on an integrated network segment that integrates structural biology computers at HMS, BCH, and DFCI.
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+To reach this network from an external location please ssh to **crystal.harvard.edu**, and access your local resources from there.
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+
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+# Get Help
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+To request support please contact [help@sbgrid.org](mailto:help@sbgrid.org). For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+
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+New members joining the lab should contact help@sbgrid.org as well to complete the initial setup.
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+
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+# Email Access
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+Lab members have access to a Crystal email through Google Apps. If one is not already setup for you, please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request one and CC your PI in the request.
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+SBGrid maintains a google mailing list for the labs on the Crystal Google domain. If your lab actively uses it and you need to be added to it, please contact [help@sbgrid.org](mailto:help@sbgrid.org).
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+
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+#Lab Wiki
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+An instance of standalone Confluence server is running on a virtual machine on a SBGrid hosted VM cluster. The current version is Confluence 5.8.
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+Access is available to users at the PI’s request. Users must have a crystal email account to be able to use the wiki.
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+To access the lab wiki go to <http://wiki.sbgrid.org> and login with your crystal email.
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+
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+# Computers
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+## Linux
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+Setup on Linux Computers: Linux computers share authentication and data directories and can be only accessed locally from within the lab. Home directories are located at /nfs/<lab initials>/<username> (example: /nfs/mje/eck). A comprehensive collections of SBGrid applications is located at the /programs directory. All systems are configured with Stereo 3D. In addition, ivory which is a 48 cores workstation can be accessed remotely and is typically used for docking computations and data processing.
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+Please note that your home directories are only visible to your labmates and PI by default. Permissions vary depending on the nature of the directory or files in questions. PI’s should discuss file permissions with SBGrid to suit their needs.
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+# Mac OS X
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+Setup on OS X Computers: The Mac computers all have local administrative accounts and are specific to the lab members. Your home directory is located at /Users/<username> (example /Users/eck). This allows users to install and update software without requesting help from SBGrid. Every local account is backed up to CrashPlan.
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+Any network share, including home directories, are mounted via Samba, and require user authentication. Please contact [help@sbgrid.org](mailto:help@sbgrid.org) to request an account.
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+These computers are also connected to the lab printers on the 3rd and 4th floors of Longwood Center.
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+# Windows
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+Windows Computers: Some lab members use Windows systems as their main computers. These computers are not maintained by SBGrid, except for making them available on the network.
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+
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+#Data collection and Instrument Control Computers
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+The scanner room has two linux systems (aqua and plum) that control the x-ray scanner. Windows computers are also on the same network are used for instrument control and data collection. These include the RockImager and FPLC systems.
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+
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+## Accessing your Samba shares
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+Macs have local accounts with local home directories. You can access your linux network home directory using Samba (SMB) as follows:
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+* Open Finder, click Go then click 'Go to Server'
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+* Type in server address: `smb://blacker.in.hwlab`
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+ * Click ‘Connect’.
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+* Enter your Samba username and password. (contact SBGrid for SMB account issues)
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+
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+# Data Backups
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+Hourly and daily snapshots are taken on the file server Z file system. Data is replicated to another server at the C buildings on the HMS Quad. For supported Mac, local home directories are backed up to a Crashplan server, located at the SGM building also on the HMS Quad.
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+
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+# Printing
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+A Xerox Phaser 8860 is located in the third floor near the kitchen area. Another inkJet printer is located directly above on the fourth floor. If you are having issues with printing, or need it installed, please email [help@sbgrid.org](mailto:help@sbgrid.org).
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+
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+# RockImager Setup
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+There are two types of data generated by the imager:
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+
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+* Images: These are regular “jpg” image files and are stored directly in the file system on the main file server.
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+* Experiment data: As experiments are created, the data is stored on a “Microsoft SQL Server 2014” database, currently running on a Windows 2012 server.
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+The data is accessible on the RockImager PCs and also through the RockMaker software. Formulatrix provides technical support on the instrument and has remote access for troubleshooting purposes. SBGrid maintains the servers configuration.
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+
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+# Networking and General IT Support
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+There are HMS network switches on each floor (3rd and 4th), that connect the labs to the SBGrid infrastructure. For new SBGrid systems, new port must be activated before using the computers. SBGrid can work with DFCI/LC IT support to get them activated. Please provide the port number you need activated.
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+To report problems regarding the network at DFCI, or general computing support, contact the Partners Healthcare Help desk at:
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+
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+* <http://helpdesk.partners.org/>
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+*Note*: this link only works from within the Partners network.
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+
genzyme.md
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+# Overview:
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+At the Wei lab, SBGrid provides a comprehensive system administration support for all Linux computers, remotely and on site. The lab has three linux workstations setup for Stereo 3D and one GPU capable linux workstation. NFS and NIS authentication is served from one of the workstation.
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+
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+# Get Help
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+
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+To request support please contact [help@sbgrid.org](mailto:help@sbgrid.org). For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org). New members joining the lab should contact [help@sbgrid.org](mailto:help@sbgrid.org) as well to complete the initial setup.
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+
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+# Accounts
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+User Accounts: To create or delete your account, please contact SBGrid help. To change your password please use the *yppasswd* command on one of the workstations.
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+
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+# Computers
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+
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+Setup on Linux Computers: The Linux computers share authentication and data directories and can be only accessed locally from within the lab. Home directories are located at `/nfs/home/<username>` (example: `/nfs/home/wei)`.
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+A comprehensive collections of SBGrid applications is located at /programs.
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+
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+# Storage and Backup:
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+The NFS server is also backing up to a local external hard drive.
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+
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+# General IT Support:
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+Support for office computing is provided by local Genzyme IT.
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+
hms5-walker.md
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+# Overview
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+As a HMS Structural Biology Lab the SBGrid provides system administration support for Linux Computers used by the Walker Lab.
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+
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+# Get Help
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+Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab as we get many emails each day and don’t always know what Lab you're a member of.
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+
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+For support with SBGrid software please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+
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+# Computers
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+The SBGrid support Linux systems in the Walker Lab. If you need support for Mac systems or printers, please contact HMS-IT support at:
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+http://hms.harvard.edu/departments/hms-information-technology/get-help
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+
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+## Linux
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+We don’t have any Linux systems on record.
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+
hms6-sorger.md
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+# Overview
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+The [Sorger Lab](http://sorger.med.harvard.edu/ ) is located on the HMS Campus on the fourth floor of [WAB](https://map.harvard.edu/?ctrx=763566&ctry=2947781&level=9&layers=Campus%20Base%20and%20Buildings,Map%20Text).
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+
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+# Get Help
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+Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab as we get many emails each day and don’t always know what Lab you're a member of.
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+For support with SBGrid software please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+
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+
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+# Computers
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+The SBGrid can provide support Linux systems in the Walker Lab. If you need support for Mac systems or printers, please contact HMS-IT support at:
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+* <http://hms.harvard.edu/departments/hms-information-technology/get-help>
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+
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+## Linux
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+We don’t have any Linux systems on record.
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+
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+## Mac
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+We do not support Mac systems in the Sorger Lab.
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+If your require the SBGrid programs tree installed on a Mac, please email [help@sbgrid.org](mailto:help@sbgrid.org) for assistance.
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+
hu2-kahne.md
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+# Overview:
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+At the Kahne lab, SBGrid provides a comprehensive system administration support for the Linux computers. Authentication is local to the workstations. One of the workstations serves the software tree via NFS to the other workstation.
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+# Get Help
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+To request support please contact [help@sbgrid.org](mailto:help@sbgrid.org). For support with software installation please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org). New members joining the lab should contact [help@sbgrid.org](mailto:help@sbgrid.org) as well to complete the initial setup.
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+# Computers
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+## Linux
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+Setup on Linux Computers: The linux computers authenticate locally and data directories can be only accessed from within the lab. Home directories are located at /home/<username>. The shared data directory is located at /shared. A comprehensive collections of SBGrid applications is located at the /programs directory.
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+If you need remote access, please contact help@sbgrid.org.
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+Data is backed up to a local drive and is managed by the current lab administrator.
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+# Networking and General IT Support:
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+To report problems regarding the network at Harvard University, or general computing support, contact the Harvard University Help desk or FAS research computing and copy SBGrid in your email.
mgh-miller.md
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+# Overview
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+At the Miller lab, SBGrid provides system administration support for software installation and troubleshooting, remotely and on site. Existing lab workstations are managed by lab admins.
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+# Computing
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+Members of the lab have remote access to the SBGrid software tree and can run jobs on Zorin which is a 32-core GPU compute node managed by SBGrid.
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+If you need access, please contact help@sbgrid.org](mailto:help@sbgrid.org).
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+
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+# Get Help
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+Email the SBGrid at [help@sbgrid.org](mailto:help@sbgrid.org) and please include the name of your Lab as we get many emails each day and don’t always know what Lab you're a member of.
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+For support with SBGrid software please email [bugs@sbgrid.org](mailto:bugs@sbgrid.org).
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+Other technical support for office computing or networking is provided by MGH IT service desk.