Overview

At CLS, SBGrid provides a comprehensive system administration support for all Linux, Windows and Mac computers. Supported labs include Wu, Springer, and Hur. All computers are located on an integrated network segment that integrates structural biology computers at HMS, BCH and DFCI. To reach this network from an external location please ssh to crystal.harvard.edu, and access your local resources from there.

Get Help

Email the SBGrid at help@sbgrid.org and please include the name of your Lab. For support with software installation please email bugs@sbgrid.org.

New members should contact help@sbgrid.org to complete their initial setup.

E-mail Access

Lab members have access to a Crystal email through Google Apps. If one is not already setup for you, please contact help@sbgrid.org to request one and CC your PI.

Computers

Linux Computers

The Linux computers share authentication and data directories and can be only accessed locally from within the lab. Home directories are located at /nfs/<lab initials>/<username>. A comprehensive collections of SBGrid applications is located at the /programs directory. Some systems are configured with Stereo 3D. In addition, the systems named venus, mercury, and mars have GPUs installed and are used for data processing. These can be accessed remotely as well. Please note that your home directories are only visible to your labmates and PI by default. Permissions vary depending on the nature of the directory or files in questions. PI’s should discuss file permissions with SBGrid to suit their needs.

Data Backups

Full and incremental backups of SBGrid file servers are conducted. This includes your home and data directories. In general, backups are kept for three months. If you need a file restored, please send an email to help@sbgrid.org.

Printing

A Xerox Phaser 6700DN is located in the hallway outside CLS 03098. If you need your workstation configured for printing, please send an email to help@sbgrid.org.

Networking and General IT Support

Contact Children’s help desk at (617) 919 4357 or at help.desk@childrens.harvard.edu.