Overview

The SBGrid provides comprehensive system administration support for all Linux & Mac computers used Hogle, & Sliz labs at HMS, and support for all Linux systems used by the Liao Lab. The Liao Lab should contact HMS-IT for assistance with the Mac & Windows systems.

New SBGrid computers need to be registered to access the network.

All SBGrid supported systems are located on an integrated private network segment. To reach this network from an external location please ssh to crystal.harvard.edu, and access your local resources from there.

Get Help

Email the SBGrid at help@sbgrid.org and please include the name of your Lab. For support with software installation please email bugs@sbgrid.org.

New members should contact help@sbgrid.org to complete their initial setup.

The Liao Lab should contact HMS-IT for assistance with their Mac & Windows systems.

Email Access

Sliz Lab members have access to Email via a Google Account at hkl.hms.harvard.edu and should not use Crystal Email.

Holge and Liao Lab members have access to Crystal Google Account providing Email and other services via Google.

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See faqs/using-crystal-google-apps for more detailed information on how to use Email, Calendaring.

If you do not have an account please contact help@sbgrid.org to request one and CC your PI.

Email Lists

Hogle Lab

For Core communications with the Hogle Lab we use a private Google Mailing List.

It's viewable by members on the Web at:

• https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/jh

Members of the list can email it at:

• jh@crystal.harvard.edu

Liao Lab

For Core communications with the Liao Lab we use a private Google Mailing List.

It's viewable by members on the Web at:

• https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/liaolab

Members of the list can email it at:

• liaolab@crystal.harvard.edu

Sliz Lab

For Core communications with the Liao Lab we use a private Google Mailing List.

It's viewable by members on the Web at:

• https://groups.google.com/a/crystal.harvard.edu/forum/#!forum/slizlab

However, Sliz lab members should use the HKL Mailings lists for internal communications. These are managed by Professor Sliz.

These lists are:

• all@hkl.hms.harvard.edu
  • To communication to all members of the Sliz Lab including SBGrid Staff
• it@hkl.hms.harvard.edu
  • To communication with SBGrid Staff

Computers

The SBGrid support Linux computers in the Hogle, & Liao Labs, and supports Linux, Mac, & Windows systems in the Sliz Labs.

Linux

Most Linux computers use network accounts, this means that your home directory is on a network storage server and is backed up. If you accidentally delete important files please let us know as soon as possible and we may be able to restore the file for you.

Linux systems have network home directories and access to the SBGrid programs tree (via /programs). See this link for information on how to access the software.

Mac

Currently Mac computers in these labs are a mixture of differing types of network accounts and local accounts. Later this year we will transition all Mac computers away from using network accounts due to the many issues people have with Macs & network accounts.

Macs with Local Accounts will have Administrative access to their Macs which will allow them to install and update Software without request that the SBGrid do so for them. Also, the SBGrid Software tree will not be remotely accessible and users will use the SBGrid Installer to install and update Software themselves.

Windows Computers

We help support some Windows systems in the Sliz Lab, however support for these is mainly from HMS-IT. These should not be used for browsing the Web and are should only be used for accessing data if there are any issues please contact the SBGrid or HMS-IT as soon as possible.

EM Facility

If you need to use the EM Facility in the basement of SGM, please contact Zongi Li or Melissa Chambers.`

If you need a data directory created on the EM systems please email the SBGrid and CC Zongli Li. Please remember that data directories on the EM systems are not backed up and to keep a copy of your data elsewhere.